Terms & Conditions

Fixed fare

The fare displayed by the online calculator is the booking fare calculated from the route information available at the time of booking, subject to the exclusions below.

Tolls and extras

The displayed fixed fare includes the estimated toll amount for the calculated route where applicable. Additional stops and other requested extras are not included unless specifically agreed.

Cash and card payments

All prices displayed by the website are cash prices. Card charges apply when a credit or debit card payment method is used.

Route and address accuracy

Customers are responsible for entering accurate pickup and destination information. The driver may require clarification where an address, entrance or pickup point is unclear.

Booking confirmation

A submitted booking is subject to confirmation and driver availability. If a booking cannot be fulfilled, the customer will be contacted using the details supplied.

Fare calculation

The website uses a configurable calculation engine. Booked-service fares are not the same as regulated maximum fares for unbooked services. Government fare information is used only as a reference for the calculation configuration.